Build skills
![]() |
![]() |
![]() |
![]() |
Implementing any innovation requires access to the right skills and capability. Whether it is researching and prototyping a new product, designing a new brand, introducing a new service or totally transforming the way you do business, there will be technical skills, creative skills, leadership and management skills that are needed to successfully innovate.
Some of these skills will be internally sourced and will be part your current business capability. Others will need to be developed or acquired through hiring new talent or forming partnerships or collaborations with other firms who have the capability you lack.
What skills do you need?
The first step is to identify the skills that are required. This means developing a clear understanding of the firm’s needs now and in the future, and defining the capability that is required in order to meet those needs.
Capability planning includes the following steps:
Business analysis:
- looking at where the business is now and where you want it to be in the future, once the innovation is implemented
- Identifying the gap and what change is required
Job analysis
- Identifying the jobs and tasks required to introduce and sustain the innovation
Skills analysis
- Identifying what skills are required for each task or job
- Evaluating current skills
- Identifying skills gaps.
The gap between your current skills and those required to introduce the change is the potential capability gap. Once you have identified the capability gap, there are a range of options to increase your capability including up-skilling current employees, targeted recruitment and collaborative partnering agreements. To do this most effectively, you may need the help of a specialist in training and development or human resource management.
Links to subsections of this topic
How do you find and hire skilled people?
How do you develop the skills of your people?
How do you access skills externally?
Programs and Services




